UGH...

So we rented a car to drive to Vegas, well really just because I didn't want to put the miles on my truck, plus better gas mileage in a car as opposed to my SUV. Well there must have been a chip in the windshield that I did not see before I left the valley, and once I got to Show Low the crack just spread. Well I get to Enterprise this morning and they want to collect $500 since that is the deductible on the insurance. We have full glass coverage with no deductible. So I have to call Progressive to verify that there isn't a deductible, well the insurance lady tells me that I don't have a deductible, but she wont tell the enterprise people that there is no deductible. UGH... the stupid lady had just told me that. ANYWAY... I'm so angry becuase this took me an extra 45 minutes in the Enterprise place and then she wanted to collect $500 right now, and then they'd reimburse me if they didn't use it. This is why I pay for glass coverage on my insurance!!!!!!!!!